Effective Date: April 29, 2025
At Joe Knows Hospitality, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and interact with our services.
1. Who We Are
Joe Knows Hospitality is a hospitality consulting company dedicated to providing tailored solutions to the hospitality industry. Our website provides information about our services, resources, and ways to contact us.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number.
- Technical Data: IP address, browser type, device type, operating system, and browsing behavior via cookies and analytics tools.
- Contact Forms or Inquiry Submissions: Any information you provide voluntarily when you contact us.
- Usage Data: Pages visited, time spent on the site, and interaction with content.
3. How We Use Your Information
We may use your information to:
- Provide and manage our services.
- Respond to your inquiries or requests.
- Improve our website functionality and user experience.
- Send newsletters, updates, or marketing communications.
- Comply with legal obligations.
4. Legal Basis for Processing (for EU/UK users)
We process your personal data based on the following legal grounds:
- Your consent (e.g., for marketing communications).
- Our legitimate interests (e.g., improving our services).
- Performance of a contract (e.g., responding to inquiries).
- Legal obligations (e.g., recordkeeping or compliance).
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers and partners who help us operate the website or deliver services (e.g., hosting providers, email services).
- Analytics providers like Google Analytics, for performance and traffic monitoring.
- Authorities if required by law or to protect our legal rights.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your data.
- Object to or restrict how we use your data.
- Withdraw consent (where processing is based on consent).
- File a complaint with a data protection authority.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For more details, see our Cookie Policy.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.
9. Data Retention
We retain personal information only for as long as necessary for the purposes stated in this policy or as required by law.
10. International Data Transfers
If you are located outside of the country where our servers are hosted, your information may be transferred to, stored, and processed in a country with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Joe Knows Hospitality
havemorefun@joeknowshospitality.com